Unplanned Outage:

Responsible Authority: VOCUS Communications

Status: CLOSED
Severity: High
Start Time: 6:30pm Friday, 27/07/2018
End Time: 6:50pm Friday, 27/07/2018
Location: VIC and TAS
Service affected: nbn™ and DSL services

Outage Description
Ascensa has been notified by our upstream provider that there is an unplanned outage affecting all Data Services on the VOCUS Network. All nbn™ and DSL services in Victoria and Tasmania will experience service disruption. VOCUS has advised that engineers are currently investigating the fault, currently there is no estimated time of repair. Ascensa will advise customers once services have been restored.

Outage Update
VOCUS has advised that the outage affecting nbn™ and DSL services in VIC and TAS was resolved at 18:51.