UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS / Telstra

Status: CLOSED

Start Time: Friday 21st Aug 2020 – 09:30am AEST
End Time: Friday 21st Aug 2020 – 11:00am AEST
Outage Location: Cranbourne East-VIC
Serviced Estate: REDTRAIN Serviced Estates Cranbourne
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 21/08/20 09:30am AEST
REDTRAIN Networks has advised of an unplanned outage in the surrounding Cranbourne East area in Victoria. Engineers have been dispatched and currently on site investigating unknown fault.

Outage Update– 21/08/20 10:30am AEST
REDTRAIN Networks has esalated fault to Telstra for further investigation. We apologies for the inconvenience and appreciate your patience during the unplanned emergency outage.

Outage Update– 21/08/20 11:00am AEST
The unplanned outage has been resolved, fault was identified and rectified by engineers. The service disruption was due to a fault on the Telstra network.