UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS

Status: CLOSED

Start Time: Wednesday 20th Jan 2021 – 21:30 pm AEST
End Time: Wednesday 20th Jan 2021 – 22:30 pm AEST
Outage Location: Cranbourne East-VIC
Serviced Estate: Surrounding Cranbourne East Area
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 20/01/21 – 21:30 pm AEST
Suspected unplanned outage with REDTRAIN Networks in Cranbourne East-VIC, Ascensa is waiting on confirmation and further details of the unplanned service disruption.

Outage Description – 20/01/21 – 22:30 pm AEST
Our carrier partner has advised that all affected services from the unplanned outage have been restored to the surrounding Cranbourne East area. The fault was due to a software error on the carriers equipment.