UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS

Status: CLOSED

Start Time: Tuesday 17th Nov 2020 – 14:15 pm AEST
End Time: Tuesday 17th Nov 2020 – 16:00 pm AEST
Outage Location: Warragul-VIC
Serviced Estate: Wateford Rise
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 17/11/20 14:15 pm AEST
Suspected unplanned outage with REDTRAIN Networks in Warragul-VIC, Ascensa is waiting on confirmation of unscheduled service disruption.

Outage Description – 17/11/20 14:35 pm AEST
REDTRAIN Networks confirms an unplanned outage has occcurred affecting customers in the surrounding Warragul areas. REDTRAIN engineers currently investigating and will be providing an update once the fault has been identified.

Outage Description – 17/11/20 16:00 pm AEST
REDTRAIN Networks advises that the unplanned outage was due to an unexpected power outage. All affected services in the surrounding Warragul area have now been restored.