UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS

Status: CLOSE

Start Time: Tuesday 11th Aug 2020 – 15:30pm AEST
End Time: Tuesday 11th Aug 2020 – 15:40pm AEST
Outage Location: Victoria
Serviced Estate: All REDTRAIN Estates
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 11/08/20 15:30pm AEST
Ascensa suspects an unplanned outage has disrupted ervices in Victoria Ascensa has notified the carrier, REDTRAIN engineers currently investigating the issue.

Outage Description – 11/08/20 15:40pm AEST
All services have been restored, REDTRAIN has confirmed disruption was due to unexpected equipment failture in primary Data Centre. All affected services automatically switched to REDTRAIN’s backup equipment and is now in operation.