UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS / SP AUSNET

Status: CLOSED

Start Time: Wednesday 9th Jun 2021 – 20:00 pm AEST
End Time: Thursday 10th Jun 2021 – 06:00 am AEST
Outage Location: Pakenham-VIC
Serviced Estate: Amberlea, Edenbrook
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 09/06/21 – 20:00 pm AEST
A suspected unplanned outage is affecting services in the surrounding Pakenham area. Fault due to an unexpected power outage. We apologise for the inconvenience and will provide updates as they become avaiable.

Outage Description – 10/06/21 – 6:00 am AEST
REDTRAIN has confirmed power has resumed to all affected eqiupment. All affected services have been restored, if you continue to experience issues please contact our customer support team to perform an equipment reset.