PLANNED OUTAGE – Responsible Authority: VOCUS COMMUNICATIONS

Status: OPEN

Start Time: Friday 12th Mar 2021 – 01:00am AEST
End Time: Friday 12th Mar 2021 – 04:00am AEST
Reason: Planned Maintenance
Outage Location: Nationwide
Serviced Estate: All
Affected Services: IP Telephony

Outage Description – 12/03/20 01:00am AEST
VOCUS COMMUNICATIONS is planning maintenance works on existing voice infrastructure to allow greater platform resilience. This change allows SIP services to automatically register on the nearest identical SBC pair based on their WAN IPs, instead of being registered on the single SBC pair. Voice services that are registering on the other SBCs, will experience a brief registration drop (until service re-register) during the change. No changes required on Customer CPE regarding this change.