UNPLANNED OUTAGE – Responsible Authority: REDTRAIN NETWORKS / Telstra

Status: CLOSED

Start Time: Wednesday 29th July 2020 – 17:00pm AEST
End Time: Wednesday 29th July 2020 – 17:30pm AEST
Outage Location: Pakenham-VIC
Serviced Estate: Amberlea, Edenbrook
Affected Services: IP Telephony, Fibre Broadband

Outage Description – 29/07/20 17:00pm AEST
REDTRAIN Networks will be performing an an urgent reconfiguration at the request of Telstra as part of the ongoing troubleshooting to rectify the packet loss issue in Pakenham. We apologies for the inconvenience and appreciate your patience during the unplanned emergency outage.

Outage Description – 29/07/20 19:00pm AEST
REDTRAIN Networks has completed emergency work with Telstra, all services have now been restored.